01
Services in the experience
Corsaca-powered products can depend on the Corsaca application, Google Cloud runtime services, Supabase data and authentication services, Stripe payment services, and configured conversational services.
02
Before reporting an issue
Confirm the affected product and page, retry once, note whether the problem affects one user or several, and record the approximate start time. Avoid repeated payment submissions.
03
Report a service disruption
Email support@corsaca.com with the affected product, organization, page, time, device or browser, and a brief description. Do not include credentials or complete payment details.
04
How service updates are communicated
When an active issue has user-facing guidance, Corsaca can share the affected capability, practical workaround, and recovery update through the relevant support channel.